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Coronavirus (COVID-19) Infection Prevention & Control Policy
Naomi Louise Lashes


I have missed being able to offer you the treatments that I know you love, and I’m looking forward to seeing you again as soon as possible. 


All of us have been affected by the coronavirus (COVID-19) pandemic.


My priority is to keep you as safe as possible, and prior to re-opening the lash room, I have implemented a number of changes which I would like to make you aware of. During the time the lash room has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. I have since made a number of changes in the way that I operate that you will notice when you next visit.


Booking Appointments


If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come anywhere near the lash room. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or ask for a full refund.


If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise me as soon as possible and DO NOT COME TO THE LASH ROOM FOR YOUR APPOINTMENT. I have amended my booking terms and conditions and you will not be charged for any appointments which you miss due to illness.


Visiting the Salon


For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.


I have increased the frequency of cleaning in the salon including making sure that common surfaces, door handles etc. are wiped clean using disinfectant products between each client.

As always all tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.  


Wherever possible I will utilise environmentally, friendly, single-use items during a treatment that will be disposed of safely after use in order to protect you from cross-infection. 


You will have access to hand sanitiser as soon as you enter the building, with soap and hot water in the first-floor ladies toilets also available for you to use. I will also have a touch-free hand sanitiser unit available in the lash room for you to use when you come into the room.

You will have access to tissue paper, if you need to cough or sneeze please can I ask you to do so into the provided tissue and disposed of either in the bin or toilet.

To minimise the risk of transmission, Try where possible to only bring your handbag/purse, and no extra shopping bags, and please don't be offended that I ask you to hang up your own coat when you arrive.


During all treatments, you will be required to wear a mask/face covering adequate enough to cover both your mouth and nose. Although I will provide a mask if needed, please feel free to bring your own if you prefer.


I will use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves/face masks / full face visor/aprons where appropriate. 


I  can confirm that the laundering of Lash room towels and uniforms is a priority I  can assure you that all salon laundry is washed at 60 degrees C


All disposable items are bagged and safely removed from the treatment area every day.


My treatments


I have carried out a risk assessment on all treatments and I am confident that I can continue to provide these safely once the government give us the go-ahead.


During your treatment


I understand the importance of hand hygiene and we will ensure that I wash my hands in according with NHS recommendations before the start of your treatment.


I  will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let me know and I will do what I  can to satisfy you.


After the treatment


In order to avoid handling of cash, I would prefer if you could pay for your treatment by card, in advance when booking online, using bank transfers, or via PayPal

If you start to feel unwell upto 14 days after your treatment, please contact a medical professional, and notify me as soon as possible. 


All of these procedures have been implemented for your safety and mine. I will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary. 


Thank you for your understanding.


Naomi Evis



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